Bluebay Grand Esmeralda Hotel - Playa del Carmen

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda Hotel - Playa del Carmen

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Poolside snack bar

A la carte restaurant

Pub

Cafe

Dining room

Picnic area/ Tables

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Overview

Bluebay Grand Esmeralda Hotel is a 5-star impressive guesthouse, located just minutes away from the beach. Since 2006 the hotel has been offering accommodation in a 4-story building with contemporary architecture and furnishings.

Due to the convenient location of Bluebay Grand Esmeralda Hotel, guests have direct access to 5th Avenue, which is 8.3 km away. There are bars, a zoo and a theme park in the area.

Boutiques and shops are situated next to the hotel.

Bluebay Grand Esmeralda Hotel lies within 40 minutes’ drive to Cancun International airport.

Rooms

The hotel has 984 airy rooms with luxurious décor featuring wireless internet, LCD TV, a private balcony, climate control and pay TV. The rooms have a beautiful view over the sea. Guests can make use of a shower, a hairdryer and toiletries.

Eat & Drink

A hot buffet breakfast is offered at the restaurant. The property features a lobby restaurant serving Asian dishes. Sports bar is available on site.

Services

Guests can avail of a cash machine, a garage and a beauty shop as well as computers, a meeting room and a video projector.

Relax

The hotel provides steam baths, reflex massage and facials for guests to relax and rejuvenate. Featuring aquafit, aerobics classes and gymnastics classes, Bluebay Grand Esmeralda Hotel also offers snorkeling, kayaking and boating and other on-site activities.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Boating
  • Aqua fitness
  • Water skiing
  • Outdoor tennis court
  • Handball
  • Volleyball
  • Golf course
  • Billiards/ Pool tables
  • Table tennis
  • Archery
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Pub
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Picnic area/ Tables
  • Catering service

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Projector
  • Computer rental
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Garden area
  • Theater
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room facilities

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Paid mini-bar
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Mirror
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Steam shower
  • Hair dryer
  • Room toiletries

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 1 year
Existing bedding FREE
Crib FREE
There are no extra beds provided in a room. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Deluxe Spacious Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Terrace
  • Balcony
  • Work desk
  • Ironing facilities
  • Separate lounge
  • Ceiling fan
  • Trouser/pants press
  • Mirror
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Towels
  • Toiletries
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Bottled water
  • Media:Television
  • Wake up service
  • Radio
Room Description:

Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the beautiful garden surroundings.

Facilities:

- Air conditioning.

- Blackout curtains.

- Flatscreen cable TV.

- Ceiling fan.

- Babysitting service in the room (extra charge).

- Heating/AC control.

- Baby cots (on previous request).

- Desk.

- Direct line telephone.

- Electromagnetic keys.

- Extra towels and bed linen.

- Hand shower.

- Cleaning service.

- Hypoallergenic bed linen.

- Digital safety deposit-box (extra charge).

- 24h room service.

- Ironing board and iron.

- Magnifying mirror.

- Minibar (Bottled water, 4 beers and 8 beverages).

- Paid films.

- Private bathroom.

- Light remote control.

- Folding beds.

- Sewing kit.

- Tub & showe

Single Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Media:CD player
Room Description:

Standard|Double Garden View

King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Jacuzzi
    • + More
Suite
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed, 1 Single bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Private pool
    • + More
Room Description:

Suite|Suite with Double bed

Superior Single Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior Room Garden View

Bluebay Grand Esmeralda photos Exterior Hotel information
Deluxe Single Room
Ocean view
  • Room size:

    380 sq. feet

  • Max occupancy:

    6 persons

  • Bed type:

    1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Wi-Fi
  • In-room safe
  • Heating
  • Facilities for disabled
  • 24-hour room service
  • Terrace
  • Balcony
  • Work desk
  • Fireplace
  • Ironing facilities
  • Ceiling fan
  • Mirror
  • Voice mail
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Towels
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Mini-refrigerator
  • Bottled water
  • Media:Cable/satellite TV
  • Wake up service
  • CD player
  • Clock-radio
  • Radio
Room Description:

Deluxe|Deluxe Partial Ocean View - All Inclusive -> 2 Adults + 2 Children

Deluxe Triple Room
Garden view
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Deluxe|Deluxe Triple Garden View

Design Room
Sea view
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Balcony
    • + More
  • General:Safe deposit box
  • Heating
  • Facilities for disabled
  • Terrace
  • Work desk
  • Ironing facilities
  • Separate lounge
  • Ceiling fan
  • Trouser/pants press
  • Mirror
  • Voice mail
  • Telephone
  • Turndown service
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Towels
  • Toiletries
  • Bedding:Sofa bed
  • Hypoallergenic bed
  • Dining:Mini-bar
  • Kitchenette
  • Bottled water
Room Description:

Spacious rooms with 2 double beds or 1 king size bed, elegant and finely furnished. From the balcony or terrace you can enjoy marvellous views of the sea.

Facilities:

- Air conditioning.

- Blackout curtains.

- Bathrobes.

- Flatscreen cable TV.

- Ceiling fan.

- Babysitting service in the room (extra charge).

- Heating/AC control.

- Designer toiletries.

- Baby cots (on previous request).

- Desk.

- Direct line telephone.

- Electromagnetic keys.

- Extra towels and bed linen.

- Hand shower.

- Cleaning service.

- Hypoallergenic bed linen.

- Digital safety deposit-box (extra charge).

- Ironing board and iron.

- Magnifying mirror.

- Minibar (Bottled water, 4 beers and 8 beverages).

- Paid films.

- Private bathroom.

- Light remote control.

- Folding bed.

- Sewing kit.

- Separate shower and

Luxury Room
Sea view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Luxury Room

Bluebay Grand Esmeralda Location

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  • Museums
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  • General

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Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Cenote Chaak Tun4.6 mi
    Av. Juarez, Playa del Carmen
  • Cavernas Chaaktun4.6 mi
    Playa del CarmenMexico
  • Sian ka'an Jeep Tour Expedition5.4 mi
    Monte de los Cibeles, Playa del Carmen
  • Whale Shark Tour4.6 mi
    Playa Del Carmen-Isla Mujeres -Holbox
  • Casa Cenote5.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Bluebay Grand Esmeralda Reviews

Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

Average guest rating

7.2out of 10
Very good
Based on 29 reviews

Guest reviews

  • Older travelers
    9.2

    Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

    The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

  • Older travelers
    9.6

    The Beach is very poor and the Beach upkeep is very poor.

  • Couple
    8.8

    Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

    The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

  • Couple
    8.8

    The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

    The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

  • Group of friends
    7.0

    The resort was fairly nice and affordably priced.

    The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    6.6 mi
Airports
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    4
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge