Bluebay Grand Esmeralda - Playa del Carmen

Carretera Federal Chetumal, Puerto Juarez Km 300, Playa del Carmen, Mexico, 77710show map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  52 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

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Overview

Bluebay Grand Esmeralda Hotel is a 5-star venue placed about 8 km from Church of Guadalupe.

The property is situated 8 km away from Centro Ceremonial Kohunlich .

Boutiques and shops are within meters of the property.

Cancun International airport is 45 minutes' drive away from Bluebay Grand Esmeralda Hotel.

Rooms

Staying at Bluebay Grand Esmeralda Hotel guests can enjoy the ocean.

Eat & Drink

Guests can have breakfast in the restaurant every morning. Featuring creative Asian cuisine, the hotel’s lobby restaurant serves guests from 12:00 till 17:00. The small sports bar offers billiards, live music and a terrace.

Services

Guests can make use of shuttle service, 24-hour security and housekeeping as well as an elevator, a garage and a beauty shop.

Relax

On-site children facilities feature babysitting, a mini club and a playground. The property offers aquafit, aerobics classes and gymnastics classes helping guests to keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   984.

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Facilities
Wi-Fi
Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Kayaking
  • Wind surfing
  • Scuba diving
  • Sailing
  • Boating
  • Aqua fitness
  • Water skiing
  • Tennis court
  • Handball
  • Volleyball
  • Golf course
  • Billiard tables
  • Table tennis
  • Archery
  • Aerobics

Services

  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Bell staff/Porter

Dining

  • All inclusive
  • Breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Karaoke
  • Live entertainment
  • Garden area
  • Theatre
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Partial View

Room features

  • Individual air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Connecting rooms
  • Terrace
  • Balcony
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator
  • Microwave

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Tres Rios Ecopark Tres Rios Ecopark 2200 ftCarretera Cancun - Playa del Carmen Km. 40
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El CaracolEl Caracol1.4 miSoutheastern point 2.5 miles off Costera Sur
Coba Mayan VillageCoba Mayan Village1.8 miPlaya del carmen, Playa del Carmen
Co.Cos Culinary School & CateringCo.Cos Culinary School & Catering2.5 miAldea Thai, calle Cozumel, local 23, Playa del Carmen
La Sirena\'s Fine Mexican HandcraftsLa Sirena\'s Fine Mexican Handcrafts4.3 miCalle 110 between 5a y 10a Ave
Temazcal NaturaTemazcal Natura5.4 miMonte de los Cibeles, Playa del Carmen
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Getting around
Airports
Playa Del Carmen (PCM)7.0 mi
Cancun International (CUN)24.9 mi
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Reviews
7.2
Very goodBased on  52  reviews
  • 9.2
    Superb

    Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

    The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

  • 9.6
    Exclusive

    The Beach is very poor and the Beach upkeep is very poor.

  • 8.8
    Superb

    Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

    The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

  • 8.8
    Superb

    The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

    The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

  • 7.0
    Very good

    The resort was fairly nice and affordably priced.

    The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

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Highlights
7
Very goodBased on  52 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Mexico

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Playa Del Carmen (PCM)7.0 mi
Cancun International (CUN)24.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room